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Complete Shade Solutions

Frequently Asked Questions.....

What is the best shade solution for me?

What do I get for my money?

How long will it take for my shade structure to be finished?

How tight should my sail be?

What permits do I need?

Will my sail be waterproof?

How will strong weather affect my sail?

Why so many pictures of 4 sided sails? I thought most were triangles.

Still confused?

 

What is the best shade solution for me?

This is a good question, which we get asked a lot! Finding the best solution for you can only be done by taking into account all of your needs and wants, and the variables which each site poses. We offer unique customised solutions, which draw on our experience in the field. We also like structures which make beautiful creative statements, so don't expect drab or ordinary results!

 

What do I get for my money?

The cost of our shade structures may seem high when compared to ready-made sails available from hardware shops and discount stores. However there really is no comparison between the service and product that we deliver and the ready-made sails available. Our sails will last much longer because of the superior stitching and double edged seams. Ready made sails are made of inferior materials, and will tear much more easily in strong weather. Also, ready-made sails rarely include the hardware and fittings that are necessary to create safe structures.

Our prices include:

A site visit from an experienced shade sail technician who will assess your site and its unique conditions, and your individual requirements before drawing up a quote.

Galvanised posts that will not bend or rust. We do not use wooden posts as they are an inferior product.

A sail that is custom measured, designed and made for your site. This will give the optimum amount of shade or privacy. Ready-made options will not deliver the maximum cover your site will require.

Quality 90%+ UVA/UVB commercial grade shade cloth with 50mm double sewn tape edged seams. Seam strength is very important to ensure your sail doesn't tear or fray.

Delivery, installation and project management

Warranty of 10 years on UV degradation of fabric and 3 years on a pro-rata basis against structural and manufacturing defects unless otherwise specifically outlined.

 

How long will it take for my shade structure to be finished?

The total process takes approximately 6 weeks from the date permits are granted, if required. Smaller jobs may be quicker.

The time line for a standard job is:

  • Measure up and quote
  • Hardware manufacture - galvanised steel posts, roof masts, etc need to be manufactured and cut to size, and sometimes powdercoated. This can take 2-4 weeks.
  • Once the hardware is installed an exact measurement is taken to determine the size of the sail. These measurements are computer modelled to confirm the shape and patterning of the fabric before the sail is cut and sewn. Sail manufacture takes around 2 weeks.
  • Installation is done as soon as the sail is manufactured. Small jobs will take less than a day.

 

How tight should my shade sail be?

Our customers can be surprised that we tension our sails very tightly, unlike their neighbours sails, which may sag and flap with the breeze. CSS installs sails so that they are as tight as a drum, with no wrinkles or sagginess. If a sail is able to flap in strong weather there is a very real chance that strong wind will create huge pressures on fixings. Fixings may come loose, causing damage to whatever they were fastened on to, which may be your house. Sails attached to guttering can lead to whole gutters coming loose in high winds. Our fixing points are either independent poles with secure footings or are securely tied into the structural elements of buildings.

 

What permits do I need?

Your local council may require planning and building permits. Contact them for more information. Don't like paperwork? We can fill in the forms for you and ensure they are processed.

 

Will my sail be waterproof?

A substantial amount of weather can be held at bay by a sail which is at high tension with a good amount of height variation between the connections. Light rain will certainly be deflected, however you couldn't stay under a normal shade sail in torrential rain. Total waterproofing can be achieved by using PVC sails. These cost considerably more than their shade cloth equivalents.

 

How will strong weather affect my sail?

Every structure that we erect has been designed to withstand strong weather. We carefully create strong fixing points for all sails so that movement in high winds does no damage to other structures, such as your house. We use the highest possible quality fixings and fastenings to minimise their potential to snap or break. For peace of mind you may like to remove the fabric cover of your sail during very heavy storms to prolong the life of the product.

 

Why are there so many pictures of 4-sided sails on this webpage? I thought most sails were triangles.

When you see a sail from the ground it often looks like a three sided sail, even though it has four. This is shown in the pictures below. Differing the height of the posts to produce a hypar twist creates a lovely dynamic effect and allows us to maximise the amount of shade given. From some angles four-sided sails that are on a hypar twist will look like triangles. Three-sided sails can be used to give a nice visual effect, however if shade or privacy is required we do not recommend them.

 

Still confused? Contact us directly with any further questions!

email: quotes@completeshade.com.au